Statuses

Reported Service Description
December 07, 2019
00:42:28 UTC
Invites: Email Campaigns

All email and SMS campaigns are sending and should be current, based on their schedules.

December 06, 2019
23:12:02 UTC
Invites: Email Campaigns

Email and SMS sending campaigns are experiencing delayed sending, which we continue to investigate.

December 06, 2019
22:27:29 UTC
Invites: Email Campaigns

We are currently experiencing issues with Email and SMS campaigns. Our engineers are investigating the issue.

November 08, 2019
15:17:42 UTC
Grade.us Website

Issues reported previously regarding SMS, Email and reporting have been resolved. All site functionality has returned to normal.

November 07, 2019
19:52:43 UTC
Grade.us Website

There are reports of issues reported with SMS, Email, and report generation, which our engineers are currently investigating.

July 16, 2019
22:58:18 UTC
Grade.us Website

The Grade.us site now is now fully functional.

July 16, 2019
22:48:51 UTC
Grade.us Website

The Grade.us site is down. Our engineers are investigating the cause.

July 01, 2019
22:47:37 UTC
Grade.us Website

The Review Requests tab is now working for all users.

July 01, 2019
21:41:02 UTC
Grade.us Website

For some users, the Review Requests tab is not reachable. Our engineers have determined that our connection to Twilio is currently unstable and we are exploring solutions.

July 01, 2019
21:37:46 UTC
Grade.us Website

Some users were unable to login. A fix was implemented and this issue has now been resolved.

July 01, 2019
18:34:22 UTC
Grade.us Website

Some users have reported login problems. Our engineers are currently looking into this.

July 01, 2019
18:32:50 UTC
Grade.us Website

Some users have reported that they are unable to login to their Grade.us account. Our engineers are looking into this.

July 01, 2019
18:04:12 UTC
Grade.us Website

The Grade.us site is now fully functional.

July 01, 2019
18:01:36 UTC
Grade.us Website

Our engineers are investigating the issue.

May 21, 2019
22:40:22 UTC
Invites: SMS Campaigns

Uploads of SMS invites are operational.

May 17, 2019
13:59:01 UTC
Grade.us Website

Review collection and all other notification emails are operating normally.

May 16, 2019
15:17:06 UTC
Review Monitoring: Google

Review monitoring has no known issues at this time.

May 16, 2019
15:14:41 UTC
Grade.us Website

Review and other notification emails for some users were not delivered in the last 24 hours. This issue has been fixed and notification email sending should return to normal.

May 16, 2019
05:32:45 UTC
Invites: SMS Campaigns

Reliability of uploading mail recipients for Campaigns has nearly returned to normal, but we are continuing to monitor this issue closely.

May 16, 2019
05:29:43 UTC
Review Monitoring: Google

Our systems are back online for collecting reviews and are in the process of bringing all accounts into an active and current state.

May 15, 2019
14:05:39 UTC
Review Monitoring: Google

Our engineers are investigating reports of Google reviews collections not occurring on some accounts.

May 13, 2019
15:51:27 UTC
Invites: SMS Campaigns

Our engineers have taken measures to improve the reliability of uploading mail recipients for Campaigns, but it is possible uploads may not succeed and still consider this issue under investigation.

May 10, 2019
22:32:05 UTC
Invites: SMS Campaigns

We are still experiencing cases where the uploading of SMS/Email campaign recipients is failing. If you experience this issue, we recommend re-attempting your upload at a later time.

May 10, 2019
20:14:46 UTC
Invites: SMS Campaigns

We are experiencing problems with the uploading of SMS/Email campaign recipients. Our engineers are currently looking into the issue.

April 24, 2019
17:37:50 UTC
Grade.us Website

The Profile Funnel setup page is now working again. Recently implemented code caused this page to stop working, which has now been fixed.