Reported Description
May 16, 2019
15:17:06 UTC

Review monitoring has no known issues at this time.

May 16, 2019
05:29:43 UTC

Our systems are back online for collecting reviews and are in the process of bringing all accounts into an active and current state.

May 15, 2019
14:05:39 UTC

Our engineers are investigating reports of Google reviews collections not occurring on some accounts.

October 09, 2018
13:40:57 UTC

Our integration with Google My Business is fully operational.

October 08, 2018
19:26:54 UTC

Our engineers have implemented a fix that may address issues reported with our integration with Google My Business. They are currently assessing it and hope to report its return to full-service.

October 04, 2018
17:42:03 UTC

There have been problems reported with our integrations with Google that are currently being investigated. It appears that Google may have modified some of its code which would adversely affect intersite communications.

June 16, 2018
01:10:18 UTC

A fix has been implemented and Google reviews are now being processed. Accounts should have all of their Google reviews within the next 24 hours.

June 13, 2018
18:23:12 UTC

New implementations in Google's API has currently stopped the collection of Google reviews. We are currently making changes, which should result in review collection resuming.

June 13, 2018
16:08:23 UTC

Our engineers are currently investigating reports of Google reviews not being processed.