Reported Description
December 07, 2019
00:42:28 UTC

All email and SMS campaigns are sending and should be current, based on their schedules.

December 06, 2019
23:12:02 UTC

Email and SMS sending campaigns are experiencing delayed sending, which we continue to investigate.

December 06, 2019
22:27:29 UTC

We are currently experiencing issues with Email and SMS campaigns. Our engineers are investigating the issue.

February 26, 2019
18:15:31 UTC

The issue with new email campaign creation has now been resolved.

February 25, 2019
23:00:04 UTC

Our engineers are investigating reports of issues surrounding the setup of email campaigns. In some cases users are experiencing problems, such as the inability to complete the setup.

February 15, 2019
21:46:02 UTC

Issues with our upstream provider for email sending has now been resolved. Sending campaign emails should now be functioning.

February 15, 2019
19:21:25 UTC

We have reports of email campaigns not sending, which may be due to reported problems with our upstream email provider. At this time, we recommend not adding recipients to any campaigns until this is resolved. This may also result in timeouts on some of our web pages. Our engineers are currently investigating these issues.

November 01, 2018
21:54:21 UTC

All email campaign sending should now be fully operational. Accounts that were affected should be functional, but if any issues still exist, please report them to Support (https://support.grade.us/hc/en-us)

October 31, 2018
14:16:08 UTC

A small number of users are still having issues with email campaigns not working which we hope to have resolved soon.

October 30, 2018
17:10:43 UTC

Email campaigns are sending, but may experience issues that we are investigating.

October 30, 2018
16:36:45 UTC

Currently emails campaigns are not being sent due to issues with SendGrid. We will provide updates as soon as this issue is resolved.