Reported Description
November 08, 2019
15:17:42 UTC

Issues reported previously regarding SMS, Email and reporting have been resolved. All site functionality has returned to normal.

November 07, 2019
19:52:43 UTC

There are reports of issues reported with SMS, Email, and report generation, which our engineers are currently investigating.

July 16, 2019
22:58:18 UTC

The Grade.us site now is now fully functional.

July 16, 2019
22:48:51 UTC

The Grade.us site is down. Our engineers are investigating the cause.

July 01, 2019
22:47:37 UTC

The Review Requests tab is now working for all users.

July 01, 2019
21:41:02 UTC

For some users, the Review Requests tab is not reachable. Our engineers have determined that our connection to Twilio is currently unstable and we are exploring solutions.

July 01, 2019
21:37:46 UTC

Some users were unable to login. A fix was implemented and this issue has now been resolved.

July 01, 2019
18:34:22 UTC

Some users have reported login problems. Our engineers are currently looking into this.

July 01, 2019
18:32:50 UTC

Some users have reported that they are unable to login to their Grade.us account. Our engineers are looking into this.

July 01, 2019
18:04:12 UTC

The Grade.us site is now fully functional.

July 01, 2019
18:01:36 UTC

Our engineers are investigating the issue.

May 17, 2019
13:59:01 UTC

Review collection and all other notification emails are operating normally.

May 16, 2019
15:14:41 UTC

Review and other notification emails for some users were not delivered in the last 24 hours. This issue has been fixed and notification email sending should return to normal.

April 24, 2019
17:37:50 UTC

The Profile Funnel setup page is now working again. Recently implemented code caused this page to stop working, which has now been fixed.

April 24, 2019
16:12:20 UTC

The Profile Funnel setup page is currently experiencing issues during configuration. Our engineers are looking into the issue.

April 17, 2019
23:35:41 UTC

Signups are now working on Grade.us (https://www.grade.us/signup).

April 17, 2019
22:06:56 UTC

New signups on Grade.us are currently not possible. Our engineers are looking into the issue.

February 19, 2019
00:04:50 UTC

Connectivity to our site is back to normal, but we are continuing to investigate the earlier slow response times.

February 18, 2019
22:50:05 UTC

Site connectivity issues have been reported. Our engineers are investigating.

November 25, 2018
20:07:12 UTC

It is an all clear now for slow response times and review collection. Some accounts may still experience missing recent reviews, but this should clear up over the next 24 hours.

November 25, 2018
09:52:22 UTC

Our engineers are investigating reports of review collection delays and slower network response times.

November 25, 2018
09:19:25 UTC

Our engineers are investigating reports of slower response times.

September 12, 2018
20:04:58 UTC

All website access should now be back to normal.

September 12, 2018
19:53:43 UTC

There have been timeouts reported on certain sections of our website, which our engineers are currently investigating.

June 20, 2018
15:56:38 UTC

A fix was implemented for slow loading and/or timeouts on the Invites and Reviews tabs which should now be fully accessible.